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Terms and Conditions

Terms and Conditions

Terms and Conditions
These terms and conditions apply to all orders placed via our website. Please read them carefully as they contain important information. By placing an order with us you are accepting the terms and conditions set out herein. If you have any questions or need any advice, please contact us by email, details below.
This site is owned and operated by:
Minting Limited t/a Comodita
Fairfield Enterprise Centre,
Lincoln Way
Fairfield Industrial Estate
Louth
Lincolnshire
LN11 0LS
If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at:
Email: team@comodita.co.uk
Telephone: 01507 605511
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.
2. Acknowledgement of your order
To enable us to process your order, you will need to provide us with your email address. We will notify you by email as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.
3. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Minting Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute, or repost anything on this website for any purpose.
4. Accuracy of content
We have taken care in the preparation of the content of this website, in particular, to ensure that prices quoted are correct at the time of publishing. Representations of colours, shapes and patterns of the goods for sale are approximate due to limitations of photographic equipment and different output devices. You acknowledge and accept that these may vary. Wood is a natural product and therefore may carry minor imperfections and characteristics such as grain, colour variations and knots. These characteristics are not classed as a manufacturing fault. Any weights, dimensions and capacities given about the goods are approximate only. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website.
5. Damage to your computer
Please refer to our 'Terms of Website Use' a copy of which can be found on our website.
6. Availability
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by email or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
7. Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
8. Price
Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.
9. Discount codes
Discount codes may be offered from time-to-time. When a discount code is used at the checkout only one discount code can be used at any time when purchasing and not in conjunction with any other offer.
10. Payment terms
We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.
11. Delivery charges
Delivery charges vary according to the type of goods ordered.
12. Delivery
12.1 Our delivery charges are set out on our 'Shipping and Delivery' page in our website.
12.2 You will be required to pay extra for delivery, and it might not be possible for us to deliver to some locations. The delivery charges will be indicated at the checkout on the website.
12.3 Please note that we are only able to deliver to addresses within the United Kingdom. We can deliver to the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland, the Channel Isles and the Isles of Scilly but these locations will incur higher delivery charges, and will take longer than usual.
12.4 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery, but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order, however, we endeavour to deliver within 2 to 4 working days for mainland UK. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date or offer you a full refund.
12.5 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you, they will be held at your own risk and we will not be liable for their loss or destruction.
13. Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you. If you choose to use your own courier, then the risk passes to you as soon as the goods are handed to your courier. You will only own the goods once they have been successfully delivered.
14. Cancellation rights
14.1 Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of goods mentioned in 14.3 below). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
14.2 Should you wish to cancel your order; you can notify us by email or by using our 'Contact Us' form which can be found on our website.
14.3 You cannot cancel your contract if the goods you have ordered are made to your specifications or are clearly personalised.
14.4 If you have received the goods before you cancel your contract then you must send the goods back to us at your own cost and risk. Please refer to section 17.4 below on how to return goods to us. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us in accordance with section 17.4 below at your own cost and risk as soon as possible.
14.5 Once you have notified us that you are cancelling your contract, and we have received the goods back we will refund any sum debited by us from your credit or debit card within 14 calendar days.
14.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation).
15. Cancellation by us
15.1 We reserve the right not to process your order if:
15.1.1 We have insufficient stock to deliver the goods you have ordered.
15.1.2 We do not deliver to your area or location; or
15.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
15.2 If we do not process your order for the above reasons, we will notify you by email and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible, but in any event within 14 days.
16. Guarantee
Some, but not all, of our products carry a guarantee. Where products carry a guarantee, they should not be used for longer than the guarantee period unless serviced by a trained product technician. By failing to do this, you will be using the product at your own risk and we cannot be held liable for any damages.
17. If there is a problem with the goods
17.1 If you have any questions or complaints about the goods please contact us by email or by using our 'Contact Us' form which can be found on our website.
17.2 We are under a legal duty to supply goods that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).
17.3 If you wish to exercise your legal rights to reject goods which do not conform with the Act you must either return them by post back to us, or if they are not suitable for posting, allow us to collect them from you. We will pay the cost of postage or collection.
17.4 If you are returning goods to us you will be required to obtain a Returns Authorisation number. This can be obtained by completing the form which can be found on our 'Returns Information' page on our website. Once we have received this form, the Returns Authorisation number and instructions for returning the goods including the address(es) to which they are to be returned will be sent to you by email.
17.5 Please note that some of our items are sent out in pre-sealed bags for hygiene purposes and once opened cannot be returned to us. Please also note that returned items must be sent back with all packing, including any external purple piped packaging bags, where used, or we reserve the right to deduct an amount, currently £5 and subject to change, from the refund.
18. Liability
18.1 Unless agreed otherwise, if you do not receive goods ordered by you within 30 days from the day after the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 12.4), we will provide you with a full refund.
18.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.
18.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues, or business interruption.
18.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
18.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed goods.
19. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address which can be found at the beginning of this document and all notices from us to you will be displayed on our website from time to time.
20. Law, jurisdiction and language
This website, any content contained therein, and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
21. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
22. How we may use your personal information
We will only use your personal information as set out in our privacy policy which can be found on our 'GDPR Privacy Policy' page on our website.
23. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
24. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible. This version, Rev:191015, was created on 15th Oct 2019, there are no previous versions.